Contract Management Beginners Guide

December 18, 2024
Contract Management Beginners Guide

Basics of Contract Management and Automation

Introduction

Contracts are a representation of the obligations and rights to be delivered to a person over time although people only sign them once. It is, therefore, important to manage them so as to ensure they are doing exactly what they were meant to do. Contract Management entails checking if the contract was structured in the correct manner and if it is reviewed correctly and its contents enforced and intentions realized. Management of the software will also entail recognizing the inherent weaknesses and correcting them at the same time.

A contract can be between a business and its suppliers an employer and their employees and so on. Contract Management Software presents an automated way of managing a contract.

Contract management software

Do you want to store and manage all your leases, legal and licensing agreements? Do you miss your contract deadlines? If so, then you should opt contract management software. So that you can streamline administrative tasks. Contract management software not only provides the status of the specific contract, but also facilitates compliance and reporting. Brace yourself to know all the details and insights about contract management software which is winning the heart of many business owners. First and foremost, this software which is also referred as Contract Automation Software or Contract Tracking Software helps to manage a new contract request, document authoring, negotiation and contract creation. Later on, from contract reviewing to an approval process, and documentation of execution of the contract, contract management software follow and track the contract till the end.

Features of Contract Management Software

In most cases, contract management software will entail a well- structured procedure that will be used to create and execute the contract. It may also come with computerized alerts to manage the contracts; performance indicators, contract authorizations and appraisals. There is also the advanced management of workflow and other monitoring and financial applications. Some applications will generate the contract for you and get images of signed contracts. Among the features of the software is also the ability to create certified and professional contracts that meet legal directives and supply categorization as well as systematization in contracts.

The software should also have storage features for the contracts. With such software, you should be able to gather and store each one of your contracts in a single system. This will help in proper record keeping for the company as well. When you have an electronic storage of your contracts, you can make its copies as well as well as modifications and amendments. Contract Management and automation software should also have payment services that will include negotiation of the payment terms, compensation methods and a way of tracking payment. These should run from the initiation to the conclusion of the contracts.

It should also support the implementation of the expenditures that is owed to partners as long as the contract is in use. It is often helpful to have a single place where you can discuss and document your payment negotiations as well. During negotiations, the contract management and automation software will let you authenticate and authorize chargeback claims for all the contract partners. When it comes to contract endorsement, the software will let all parties deny or approve any part of the contract goals of their partner. This is always important because the contract cannot be finalized unless there is approval from the people involved. It is always helpful when there is an investigation and analysis of the different contract-based relationships as long as the contract is in use. Contract management software will intently scrutinize all the agreements, quality of the implementation strategies for all customers and their financial analysis. This is done according to the demographics of the individual parties to the contract. It is also good to know the efficient and non-effective strategies so as to optimize future strategies.

Contract Management Repository or Databases

Contract management and automation software need a database which acts as the heart of their operations. Did you know that data is more valuable than oil? This rings true in every organization, particularly when it comes to managing contracts efficiently. The database can monitor a large quantity of data simultaneously while tracking and collecting meta-data at the same time. It then disperses the information to users in a searchable and open format.

With the databases, the software can monitor all the contract deliverables. You will find contractual obligations and critical data in the databases of the software. This includes essential data points such as:

  • Parties involved
  • Responsible stakeholders
  • Key dates
  • Terms of service
  • Performance clauses
  • Payment information
  • Renewal terms and conditions
  • Contract status

By tracking this data and storing it securely, organizations can evaluate past agreements and create new ones more efficiently, thereby building a strong foundation for effective contract management. The contractual database may be a simple list, or it could be complicated with the ability to track all types of information in the contract.

Databases also help users and vendors to get contract and vendor information. They provide instant and accurate information, and the best thing is that most of the software have different ways of accessing the information. This not only aids employees in planning their work more effectively but also ensures that contractual obligations are met with precision and timeliness.

Important Stages in a contract Cycle that may need a Contract Management Software

Among the common phases of a contract cycle is the negotiation stage where both parties negotiate until they reach a consensus that will make everyone happy. The amendments stage entails the various changes that are made to the contract. You can only make changes if both parties are aware and agree to the changes. Once everything is in place, you can proceed to the other stages of audit and approval. Renewal of the contract will come when the current contract expires, and the company still wants to work with the other party. If you have good software, it will notify other suppliers in the market, and you get a better deal as compared to the one you have at the moment. The other stages are request and execution. Some of the stages come at different times while others come at the same time. Regardless of the timing, the contract has to go through the full cycle so that it can mature.

Benefits of Using Contract Management Software

Contract management software brings numerous benefits and advantages to organizations. One of the most significant benefits is the ability to decrease maverick buying and supply risk through standardized procedures. This software ensures that buyers can easily access crucial information, such as whether a contract exists and details about suppliers. This leads to increased negotiating power and cost-effectiveness, making it a valuable investment.

In addition to these benefits, analyzing and reporting on contract management are crucial. They help identify areas that need improvement and uncover potential savings opportunities. By monitoring progress over time, organizations can make informed decisions that enhance their business strategies.

Key Metrics for Contract Reporting

To maximize the benefits of contract management, it's essential to include key metrics in your reports. Focus on:

  • Contract value and duration
  • Performance against contractual obligations
  • Obligation dates
  • Risk of non-renewal
  • Number of contracts per party

These metrics not only help identify risks but also provide valuable insights into contract performance and areas for improvement.

One of the greatest advantages of contract management software is spend visibility. In areas prone to disasters or economic uncertainty, this software allows easy identification of contracts. Studies show that compliance management improves by 55% with contract management software. Moreover, this software provides performance analysis, allowing immediate responses to regulatory violations. It simplifies comparing actual purchases with contracted buys and eases rebate management. Additionally, it prevents unnoticed contract renewals by alerting you in advance, ensuring you stay on track with business cycles.

Companies using contract management and automation software experience more effective contract management, often translating into higher profits. Your business gains visibility, especially when suppliers offer good deals. The software guarantees compliance with contract terms, boosting productivity. For businesses handling numerous contracts, contract management software ensures proper handling within set time limits.

The automation feature of contract management software eliminates the chance of contracts being misplaced or falling into the wrong hands, as they can be securely stored on computers or cloud servers. It also simplifies tracking contract completion, allowing easy archiving once marked as complete.

Tracking changes in agreements can be tedious, but automated contract management makes it easier to identify changes, including the exact time, date, and responsible party. This supports smoother negotiations by swiftly summarizing critical information from various contracts and legal documents.

Risk Aversion and Financial Reconciliation

The software also aids in risk aversion. Compliance management based on approval workflows and business rules ensures nothing goes awry. It allows data extraction for further analysis and reporting. Document authentication via barcodes ensures security and integrity, revealing any tampering and enabling instant regeneration of original documents, thereby eliminating repudiation.

Efficiency in automated systems saves costs, aligning with the goal of profitability. Optimized contract performance in customer management, supplier/sourcing, and vendor management reduces costs, assuring a return on investment.

Financial reconciliation is streamlined with this software, enabling easy configuration of calculations for royalty payments, tiered pricing, and other financial processes. Contract managers and administrators can access the software from any device, thanks to user-friendly interfaces that reduce training costs and time. Delivery options range from hosted, fully managed software to turnkey customer premise solutions, catering to diverse contracting needs. Customization ensures the software meets specific organizational requirements, with quick application turnaround and cost-effectiveness assured by reputable companies.

How to Choose Contract Management Software

Many companies offer software for managing contracts in organizations. You can easily get lost in all the noise and end up with software that neither meets your needs nor makes things easier for you. To get the ideal software, you should look for one with the needs of the organization in mind. Some organizations are large while others are small. These companies do not have the same kinds of needs as far as software is concerned. Some businesses may just need an application that will send alerts when some milestones are hit. On the other hand, some software is a part of the business strategy of the company, and here you may want to consider the long –term and short-term goals of your business before making a choice.

You should ways go for interactive and sophisticated software that provide the best negotiations between the contracting parties that include audit trails, electronic signatures, collaboration and online redlining. When contract negotiations are done online, it helps to minimize exposure and contract risks thereby making them more accurate. You should ensure that the system you are using will take the process from the initial stages of contract generation to the signed contract image. You should also be able to use the program for searching the contracts management and automation software workflow and database among other procedures of the contract management life-cycle.

To get useful management software for contracts, you should also have in mind qualities such as their ability to bring in profits and avoid risks while at the same time being compliant. When looking for suitable software you should also ensure that it can evaluate contracts and projects quickly. It should also have exceptional contract outcomes. The software should also remind both parties of deadlines and commitments. Another consideration is its ability to ensure that you have kept you are spending money within the budget. The user should also be able to get an overview of the current happenings as well as what is coming.

Tips when choosing a contract management software

Are you still confused that contract management software is productive, but time consuming? Keep this in mind, that most users are non-technical people and a good software is not only easy to use, but also easy to train so that the rest of the company can adapt quickly to streamlined contracting process. This marks the importance of what points should be considered while purchasing it?

Make sure your contract software is capable enough to manage the relationship between different contracting parties and entities. Also, it should be flexible to meet growing demands of a company. Elaborating it, it should be designed to facilitate business users so that they can manage contract performance seamlessly. Likewise, the software should be capable enough to add custom fields because managers cannot go behind The IT people make changes to it.

Are you looking forward to put aside all your worries and focus on your core business? You need a contract management software that grows exponentially over the years. In this way the software automatically grows with your business by letting you focus on other issues too. This is a very important quality of contract software’s. Moving further, a good contract management prioritizes the data security by implementing a protection mechanism at various levels. This is a critical aspect if your software is online.

Make sure that your software main target is on interoperability with whom the company has a business relationship. Likewise a good software has performance metric which is beneficial for executives and manager. It gives an insight about the relationship with different parties. This gives a chance to higher authority to make witty choices based on facts rather than assumptions. Above all, always pick that contract management software which will make your contracting process more effective and fail proof, so that it can team up with the company who have strong values in this field. This aspect should be ensured as these software’s can be expensive in the long term.

Traditionally, companies manage contracts manually through file cabinet storage and folder. This practice reduces the overall efficiency of an organization. Using a contract management software helps to save countless hours when managing a contract. The time saved can be utilized in other aspects which can add increase the worth of the company in other ways.

Stages of contract management software system

Contract management software is categorized in different stages to ensure typical contract processes are structured and organized efficiently. The process includes the following steps:

1. Initial requests.

The contract management begins with relevant documents and identifying contracts to support the basic contract’s purpose.

21. Initial Requests

The contract management journey begins with gathering relevant documents and identifying contracts that support the basic contract's purpose. This foundational step ensures you have a clear picture of the contracts at hand and understand their initial requirements.

2. Authoring Contracts

By using automated contract software, the process becomes more efficient and streamlined compared to writing a contract by hand, which is extremely time-consuming. This step involves breaking contracts into broader categories such as financial agreements, employment contracts, and business partnerships. This classification helps organize your contracts effectively.

3. Negotiating the Contract

The software allows users to compare versions to avoid any conflict and disaccord, significantly reducing negotiating time with the contractor. Additionally, it's crucial to collect important data like key dates, payment information, and renewal terms to facilitate smoother negotiations.

4. Approving the Contract

Contract management software keeps the work pace fast with tailored approval workflows, ensuring time is not wasted in getting management approval. This step is crucial for maintaining momentum and preventing bottlenecks in the process.

5. Execution of the Contract

Contract management software implies the usage of e-signatures and fax support, allowing users to eliminate the traditional signature process. This modern approach accelerates contract execution and ensures all parties are aligned.

6. Obligation Management

This stage ensures that the project is managed well by stakeholders and its real value is not being destroyed in the early phases of growth. By triaging contracts based on urgency—categorizing them into high, medium, and low priority—you can focus on those requiring immediate attention.

7. Amendments and Revisions

The system itself oversees items such as initial drafting to amend the original contract. Regularly analyzing and reporting on key metrics like contract performance and risk of non-renewal helps identify areas for improvement and potential savings opportunities.

8. Reporting and Auditing

The software ensures contract audits, confirming that both parties comply with the terms of the agreement. This step involves creating detailed reports on contract value, performance against obligations, and the number of contracts per party, providing valuable insights for future strategies.

9. Renewal

The software itself creates new contracts by alerting the organization about renewal opportunities. On the other hand, doing contract management manually can result in a loss of revenue for a company. Developing a go-forward plan for managing contracts ensures ongoing efficiency and transparency, with regular reviews to adjust processes as needed.

Enterprise contract lifecycle management (CLM) software streamlines every process to reduce the financial loss of an organization by minimizing risk. From providing tools to automating predictable steps and managing the contract lifecycle, these software contributions to the company can elevate the total worth of an organization in a market. All in all, contract management provides solution for your contract management rather than adding more trouble.

Contract Management Vendors or Distributors

One way of getting contract management and automation software is by buying them from vendors or dealers. When looking for the for a good one, you should find one that can offer you first level of support for the software packages. They should also provide technical support to you as well. There are different contract management software for various industries, and these include law firms, governments, health care and business. You should get a distributor that will give you the one that you need for your industry. When choosing a company to work with you should also consider their customer service as this will determine your future relationship. There are some who also go the extra mile and help in installing the software packages for their clients. Some also offer a tool that can allow end users to install, decompress and copy files. The contract management software distributors are often the ones to choose the suitable software for your company. You should, therefore, consider issues such as the size of the company and the length of time it has been in operations.

Conclusion

It is a fact that choosing the best and right contract management and automation software is very important for new generation businesses. Choosing the right contract software has it's perks for many years to come, try our no obligation free trial of CMx Software by clicking on Free Trial button in our home page and see how we are different from the noise in the Contract Management Software market.

The Drawbacks of Spreadsheets in Contract Management

Spreadsheets are often the go-to tool for novice contract managers to organize their data. While they might seem convenient initially, their limitations quickly become apparent. Here’s why relying solely on spreadsheets can become problematic:

  • Complex Data Management: Managing access and ensuring that data isn't inadvertently overwritten can be a constant concern. With multiple users, maintaining the integrity of the information becomes increasingly difficult.
  • Version Control Challenges: Keeping everyone aligned with the most current contract version can be a nightmare. Spreadsheets lack adequate version control, potentially leading to costly errors and miscommunications.
  • Real-Time Collaborations: It's tough to keep all stakeholders updated and involved when using spreadsheets. Changes often require manual updates and notifications, which are inefficient and prone to delays.

Why Specialized Software is a Superior Choice

Investing in dedicated contract management software offers a more streamlined and secure approach, providing solutions to the common pitfalls of spreadsheet use. Below, we explore some key advantages:

  1. User-Friendly Interfaces: Choose software that's intuitive and easy to use. Many options in the market offer minimal learning curve and robust customer support to help teams get up to speed quickly.
  2. Enhanced Security Measures: Protecting sensitive contract data is paramount. Look for software boasting high-level encryption and advanced security protocols to safeguard your information.
  3. Superior Search Functionality: Specialized software often includes advanced search features, such as optical character recognition (OCR), enabling precise data retrieval regardless of its location within documents.
  4. Automated Alerts: Unlike spreadsheets, software platforms can send notifications directly to your email or desktop, keeping you informed about important updates without the need to log in.
  5. Efficient Version Tracking: With built-in version control, software ensures all team members are working from the most updated document, minimizing the risk of inconsistencies.
  6. Seamless Integrations: Opt for solutions that integrate effortlessly with your existing customer relationship management (CRM) systems or e-signature platforms. This streamlines workflows and enhances productivity.

By moving away from spreadsheets and implementing specialized software, contract managers can significantly improve efficiency, security, and collaboration throughout their processes.

Developing a Forward-Looking Plan for Ongoing Contract Management

Creating a go-forward plan for ongoing contract management involves a strategic approach that ensures smooth operations and clear communication. Here’s how you can develop such a plan and the key practices to include:

1. Establish a Tracking System

  • Utilize Technology: Leverage tools like DocuSign or Adobe Sign to digitize and organize contracts.
  • Centralize Access: Set up a central repository for storing and retrieving all contract documents efficiently.

2. Define Clear Processes and Procedures

  • Set Guidelines: Establish standardized processes for drafting, reviewing, and approving contracts.
  • Assign Responsibilities: Clearly define roles and responsibilities for each part of the contract lifecycle to increase accountability.

3. Regular Performance Reviews

  • Schedule Check-ins: Implement regular review sessions to assess compliance with contractual terms.
  • Use Metrics: Develop key performance indicators (KPIs) to measure the success of contract management practices.

4. Maintain Open Communication

  • Foster Collaboration: Encourage ongoing communication between all parties involved to quickly resolve issues.
  • Transparent Updates: Ensure that all stakeholders have access to the latest contract information and updates.

5. Adapt and Improve

  • Feedback Loop: Collect feedback regularly from all parties to identify areas for improvement.
  • Continuous Improvement: Adjust processes based on feedback and performance reviews to enhance efficiency.

By following these practices, organizations can create a dynamic and effective contract management plan that adapts to changing needs while maintaining transparency and accountability. Regular evaluation and adaptation are crucial to ensure the process evolves with your business requirements.

Prioritizing Contracts by Urgency: A Guide

Effectively managing contracts involves knowing how to prioritize them based on their urgency. Here's how to tackle this crucial aspect:

Step 1: Categorize Your Contracts

Begin by sorting your contracts into distinct categories that reflect their level of urgency:

  • High Priority
  • Medium Priority
  • Low Priority

This initial categorization sets the stage for a more detailed analysis and ensures that you allocate your attention and resources properly.

Step 2: Evaluate Key Factors

Several factors should influence how you prioritize these contracts:

  1. Contractual Deadlines: Contracts with upcoming deadlines or those that are overdue should be at the top of your priority list.
  2. Renewal Terms: Contracts nearing their renewal dates require immediate review to decide whether to continue, renegotiate, or terminate the agreement.
  3. Payment Terms: Contracts that involve significant financial commitments or those that impact cash flow should be prioritized to avoid any financial penalties or disruptions.

By evaluating these factors, you can gain a clearer perspective on which contracts demand immediate action and which ones are less time-sensitive.

Step 3: Make Informed Decisions

With a structured prioritization system in place, you can make knowledgeable decisions about:

  • Which contracts need immediate focus.
  • How to allocate resources effectively.
  • The timing for addressing less pressing contracts.

Implementing a methodical approach not only aids in efficient contract management but also helps you avoid potential setbacks.

Understanding your inventory of contracts—both in terms of their urgency and critical details—ensures that you stay ahead in managing your contractual obligations effectively. Balancing immediacy with strategic foresight will help you optimize your contract management process.

Navigating the Challenges of Contract Management

Contract management, while critical, presents numerous challenges for organizations. One of the primary struggles is the misplacement of contracts. Research indicates that around 75% of companies lose track of at least 10% of their contracts, which could lead to compliance issues and financial liabilities.

Another prevalent challenge is the absence of a centralized repository. Without a unified system, contracts are scattered across various departments and storage mediums, making retrieval time-consuming and prone to errors.

In addition, many organizations face difficulties with version control. Managing the latest contract revision becomes a daunting task, resulting in the potential use of outdated or incorrect documents.

Furthermore, the lack of clear processes can hinder contract lifecycle management. Firms often report bottlenecks in contract creation, approval, and renewal, which can disrupt business operations and delay critical agreements.

Security is also a major concern. Protecting sensitive contractual data from unauthorized access requires robust security measures, which many organizations find challenging to implement effectively.

Lastly, ensuring compliance with legal and regulatory standards can be overwhelming, especially when relying on manual processes. Companies struggle to keep up with changes in laws, risking non-compliance penalties.

Addressing these challenges involves adopting modern contract management solutions that offer centralization, automation, and enhanced security, ensuring streamlined operations and better contract oversight.

When classifying contracts, it's helpful to organize them into broader categories and then further dissect these into specific sub-categories for better clarity and management.

Broader Contract Categories

  1. Financial Contracts
    These encompass agreements related to loans, credit facilities, and other financial dealings.
  2. Employment Agreements
    These cover contracts associated with hiring, employee roles, and terms of employment.
  3. Third-Party Services
    This category includes contracts with external vendors or service providers.
  4. Business Partnerships
    Agreements detailing terms and conditions of collaboration between businesses.

Sub-Categories for Detailed Classification

To refine your contract management system, consider breaking down the broader categories into more specific sub-categories:

  • Master Service Agreements (MSAs): Frameworks for ongoing service agreements with clients or suppliers.
  • Statements of Work (SOWs): Detailed descriptions of tasks, deliverables, and timelines within a broader agreement.
  • Non-Disclosure Agreements (NDAs): Contracts that protect confidential information shared between parties.
  • Lease Agreements: Contracts outlining terms for renting property or equipment.

By understanding these categories and sub-categories, you can achieve a more organized approach to managing an organization's contracts, making it easier to locate and review them as needed.

The Importance of Taking Inventory of Contracts

Managing contracts efficiently is crucial for any organization. A striking fact reveals that almost 75% of companies struggle to locate at least 10% of their contracts. This challenge underscores the necessity of taking thorough inventory.

When companies fail to keep track of their contracts, the repercussions can be significant. Missing a contract might mean losing valuable agreements or financial opportunities. Worse, it might even lead to compliance issues that could harm the company’s reputation. Thus, taking contract inventory is not just a strategic move but a business imperative.

Key Questions to Guide Your Contract Inventory

Before diving into inventory, it's essential to evaluate your current situation. Consider the following questions to get a comprehensive view of your contracts:

  1. How Extensive is Your Contract Portfolio?
    • Determine the total number of contracts you manage. Knowing this helps in allocating the right resources for management.
  2. Organization of Contracts:
    • Is there a centralized list or database? A well-maintained spreadsheet or document tracking system can prevent contracts from slipping through the cracks.
  3. Storage Solutions:
    • How are these contracts stored? Consider whether they are physical, digital, or both, and assess the security and accessibility of these storage methods.
  4. Location Accessibility:
    • Where are these contracts physically or digitally located? This knowledge is crucial for quick retrieval in critical situations.
  5. Understanding Contract Timelines:
    • What are the start and expiration dates? Ensure you have visibility on deadlines to avoid unexpected renewals or lapses.
  6. Renewal and Update Mechanism:
    • Do any contracts renew automatically, and are there up-to-date versions? Ensuring all documents are current avoids the risk of relying on outdated terms.
  7. Supporting Documentation:
    • Are there any additional documents attached? Complete documentation is often necessary for full legal and operational clarity.

Avoid Contract Silos

Many organizations operate with departmental silos concerning contracts, where information is scattered across different teams. This fragmented approach can lead to overlooked details and missed opportunities. Ensure a comprehensive review includes all departments, leaving no document unchecked.

In summary, taking a detailed inventory of contracts enables better control, nurtures business relationships, and safeguards against regulatory mishaps. By asking the right questions, you lay the groundwork for more organized and efficient contract management.

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